How to Spread Positivity Easily and Feel Better – My Birthday Trip to Ireland

 

My recent birthday weekend trip to Belfast yielded several positive and meaningful outcomes. Meeting up with so many good friends at once was the obvious bonus. However, positivity can be spread in several ways…

 

 

To be honest, I can’t remember the exact content of my communication with the Ibis as I never kept a copy. However, it was something along these lines…

 

Dear Ibis Management,

 

I recently attended your Queen’s Quarter branch in Belfast.

 

From the moment I arrived to the moment that I left I received incredible service from your General Manager, Luke, and his team.

 

Throughout our stay Luke continued to go that extra mile to help us all to feel welcome and enjoy our trip.

 

Such service is a credit to you and your industry and on what was a fabulous birthday weekend for me. My friends and family who were with me expressed similar sentiments and have asked me to pass them on to you.

 

Thank you for your hospitality and high standards throughout.

 

Best wishes,

 

Adam Shaw

 

And the response that i received…

 

Dear Mr Shaw,

 

We were very pleased to receive your warm words of appreciation following your stay at Ibis Belfast Queens Quarter.

 

I thank you for writing and have not hesitated in passing on your kind words to the General Manager of the hotel, who will in turn share your comments with their team. I know they will be delighted to learn that their efforts have been appreciated and remembered.

 

We value all feedback that we receive from our guests including positive comments which help us to recognise and reinforce excellent service in our hotels.

 

Thank you once more. I hope we will soon have the pleasure of welcoming you again at one of our Ibis hotels.

 

Yours sincerely,

Jo Wardle

Ibis Customer Relations

 

Who has given you good service and deserves a mention to their head office and/or manager? It will not only help them to feel good and appreciated, it will unquestionably be good for the health of your heart.

 

Much love,

 

Adam

 

P.s Feel free to share your stories about this on here…